EUREKA HANDYMAN SERVICES

CAMBRIDGESHIRE

Privacy Policy and Cookies Policy

This Privacy and Policy explains what information we collect from you, why we collect it, and how we protect it. It also summarises your rights and tells you how you can exercise those rights. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

What information do we collect?

information collected automatically:

• your IP address

• the internet browser and device you use

• the date and time you visit, and how you use our website and access its content

Information you provide when requesting for a job quotation

• name

• contact details (such as e-mail address, physical address, telephone numbers)

How long do we keep your information?

We only retain your personal information for as long as is necessary for the purpose for which it is provided or because we are legally required to do so.

Your data will only be stored within the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein).

Do We Share Your Data?

We do not share your data with any other company.

What are Cookies and why do we use them on our website?

Cookies are small data files which often include a unique identifier that are stored on your device when you visit certain web pages. Cookies are useful because they allow a website to recognize a user's device. Like most websites, our website uses cookies that, among other things, let you navigate between pages efficiently, remember your preferences, and generally improve your experience on our website. They can also help to ensure that advertising you see online are relevant to you and your interests.

To ensure you get the most enjoyable experience out of using our website, as well as the full use of the online shopping and personalized features, your computer, tablet or mobile device (“device”) will need to accept cookies.

If you don’t accept cookies, some functions on our website will not work. However, if you'd prefer to control or delete cookies from our website or any other website, see the explanation of how to manage cookies below.

What kinds of cookies do we use on our website?

Our website uses the following types of cookies:

Strictly necessary cookies

These cookies provide the services that you have specifically asked for on our website and are essential to enable you to move around our website and use its features

Performance cookies

These cookies collect anonymous information on the pages visited. They collect information about how visitors use the website, for instance which pages visitors go to most often, and if they get error messages from web pages. They don't collect information that identifies a visitor and are only used to improve how the website works.

Third Party Cookies

When you use our website, you may notice content provided by a company other than us. Also, if you 'share' www.eurekahandyman.co.uk content with friends through social networks, such as Facebook and Twitter, you may be sent cookies from these social networks.

We have no access to or control over cookies used by these companies or third-party websites. We suggest you check the third-party websites for more information about their cookies and how to manage them.

GOOGLE ANALYTICS TRACKING

Our Site tracks and gathers data using a third-party app by Google called Google Analytics. This stores information anonymously on Google’s servers. It gathers information such as a visitor’s country of origin, the device used, pages visited. We use these stats to identify any pinch points for our customer journeys and then use it to improve their journey through our Site. These statistics help us to identify the most common devices used to visit our Site, so we can target specific roadmap improvements for those commonly used platforms (mobile, iPad etc) Google Analytics only reflects the code update being applied to anonymize your IP address therefore the user’s identity cannot be tracked back to their online account details

How can you manage which cookies are placed on your device?

Cookies allow you to take advantage of some of our website's essential features and we recommend you leave them turned on. Please be aware that if you disable or delete certain cookies our website will not work properly.

The Help menu on the menu bar of most browsers will tell you how to enable or prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

If you want to know more about Third Party Cookies and to opt out of them if you wish – see www.allaboutcookies.org and www.youronlinechoices.eu .

How Can You Access Your Data?

You have the legal right to ask for a copy of any of your personal data held by Us (where such data is held). Please contact Us for more details at [email protected]

Summary of Your Rights under GDPR

Under the GDPR, you have:

1.the right to request access to, deletion of or correction of, your personal data held by Us;

2. the right to complain to a supervisory authority;

3. be informed of what data processing is taking place;

4. the right to restrict processing;

5. the right to data portability;

6. object to processing of your personal data;

Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at [email protected]

Changes to Our Privacy Policy

We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

UPDATED MAY 2018

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